Customer Service

We are, above all else, a customer service driven company.

The skill and experience of our engineers is unequalled. We’ve seen over and over again how most IT companies do as little as possible to maintain your system. That would probably be to most people’s liking, especially when they pay hourly, but the sad reality is that doing so costs more in the long run, because it causes problems to occur that never would have occurred had they been doing their job.

We had a competitor tell us that what the client was paying for was, “to be watchful stewards of [their] network and cloud environment,” not to do any actual work. We believe that the money you spend for support, should be for service that you get, not just some ethereal feeling. We know what it takes to service and maintain your systems, and will make sure that it happens in an efficient manner.